Learning and development

The tools you need to be the best you can be

We don’t just take into consideration who you are now, we look at what you can become. With a vision to be "‘the most trusted provider of Financial Services in the UK" it goes without saying that our people are the masters of their own destiny. Supported by us, they drive their own learning, their own development and their own career.

From day one, we treat you as an individual. We ensure that your induction offers a comprehensive introduction to your role and how you fit within our business as a whole.

To equip you with the right learning and development at the right time, we offer a range of learning opportunities:

  • On the job – job shadowing
  • Action Learning – working with like-minded individuals
  • One-to-one – working with your managers or peers
  • Group Learning – face-to-face sessions
  • e-Learning – accessible at your own desk at a time that’s convenient for you
  • Careers Portal

We now have a new People Development Centre based at our office in Bradford, this fantastic facility has everything we need to offer an amazing learning and development experience for our staff.

Whether you’re a Branch Mortgage Adviser or a Contact Centre Manager, our targeted in-house training is tailored to your role.