Our culture, vision & values

Our values make us who we are

Our culture
No matter where you join us, you can be sure of professional, fun and supportive people to work with. We believe this is at the centre of what makes Yorkshire Building Society such a great place to be.

Our values and vision are the foundation of our culture; they help us express who we are and where we want to go.

Our vision
Our vision is to be the most trusted provider of Financial Services in the UK. We strive to achieve this by delivering financial security and long-term value to our members along with exceptional service.

Our values
Our values are embedded into every aspect of life here.  Even during our recruitment process, you can rest assured that you’ll be treated in the same manner and go through the same steps as other applicants. And if you’re going through one of our Learning & Development programmes, we’ll ensure that you have support and guidance every step of the way.

  • Customer at our heart - In our Society, customers are at the heart of everything we do, we make their needs our priority.
  • Trustworthy – In our Society, we keep our promises by being open, honest, responsible and fair.
  • Personal – In our Society, we put people first by listening and communicating clearly and acting with decency and care.
  • Passionate – in our Society, we love what we do and approach our work with pride, enthusiasm and focus.

We know our people are our most important asset.